Privacy policy
Last updated 11 November 2026. This page explains what personal information Real Man (realman.co.za) collects, why, and what you can do about it, in line with South Africa's Protection of Personal Information Act (POPIA).
Who we are
Real Man is an online shop based in Cape Town, South Africa. For anything about your information, email donald@realman.co.za.
What we collect
- Orders. Your name, email address, phone number, delivery address and any notes you add, plus what you ordered. We use this to fulfil and deliver your order and to contact you about it.
- Messages. The name, email address and message you send through the contact form, so we can reply.
- Photos you share. If you upload photos on the share page, we keep the photos and the name, email address and caption you choose to add. Photos are only shown publicly after we approve them.
- Basic visit statistics. Our own counter records the page viewed, the referring site and an anonymous identifier derived from your IP address and browser type. It sets no cookies and is not shared.
- Abuse protection. Your IP address is recorded briefly when you submit a form, to limit spam. These records are deleted after about a day.
We do not take card payments on this site and never see or store card details.
Cookies and Google Analytics
We use Google Analytics 4, a service provided by Google, to understand how the site is used: which pages are visited and, for the shop, events such as viewing a product, adding to the basket and completing an order. Google Analytics cookies are only set if you choose Accept on the cookie notice. If you decline, no analytics cookies are set and Google receives only limited, cookieless signals that cannot identify you.
Your choice is remembered in your browser. You can change it at any time: change my cookie choice. Google's own policy is at policies.google.com/privacy.
The site also uses your browser's local storage to remember your basket and your cookie choice. This stays on your device.
Who we share it with
We share your delivery details with the courier or collection service that delivers your order. The site is hosted in South Africa by Xneelo. Google processes analytics data as described above. We do not sell your information.
How long we keep it
We keep order records for as long as we need them for accounting and tax purposes. Messages and shared photos are kept until they are no longer needed or you ask us to delete them.
Your rights
You can ask us what information we hold about you, ask us to correct or delete it, or object to how we use it. Email donald@realman.co.za. If you are not satisfied with our response, you can complain to the Information Regulator of South Africa (inforegulator.org.za).